Quality is relative and is defined by our clients. The satisfaction of our clients is ultimately the relevant yardstick of quality and thus always our first principle.
Even in the past, the demands our clients made on us and our products were high. In the future, these demands will continue to rise. Therefore we intend to keep improving ourselves continually – in respect of our quality, our efficiency and our promptness.
in our opinion, quality means:
- compliance of our achievements with our customers’ demands
- permanent assurance and improvement of quality and productivity by means of comprehensive quality management
- economical handling of available resources, such as the "Resource Environment". We intend to treat our environment with care by means of proper handling and minimal use of environmentally hazardous substances.
- environmentally compatible products of highest quality for maximum availability at minimum operating expensesenvironmentally compatible products of highest quality for maximum availability at minimum operating expenses
in order to guarantee the consistent quality of our products, there is a quality management system, which is subject to periodical revision and supplementation.
All quality-assuring measures, activities and checks required for this purpose have been coordinated within the limits of our company organisation and are supported by the management to their full extent in the context of its responsibility for the quality management system.